Shelby Olson

Customer Success Engineer II at Quorum Software

Shelby Olson has a diverse work experience spanning several companies.

From February 2020 to October 2020, they worked as a Tax Intern at Carr, Riggs & Ingram, gaining valuable experience in tax preparation and client communication.

Starting in May 2018 and ending in November 2020, they held the position of Tax Preparer at Hoole & Kramr CPAs PC. In this role, they prepared various tax returns, communicated with clients, and reconciled financial statements.

From November 2020 to October 2021, Shelby worked as a Shift Team Lead at Merchant Cafe. Their responsibilities included training new employees, managing inventory orders, promoting food items, and providing exceptional customer service.

Currently, Shelby is employed at Quorum Software. Shelby began their journey as a Customer Success Engineer in October 2021 and was promoted to Customer Success Engineer II in July 2023. No end date is specified, indicating that they are still actively working in this role.

The details provided highlight Shelby's expertise in tax preparation, client communication, customer service, team leadership, and technical skills.

Shelby Olson attended the University of Houston from 2017 to 2020, where they obtained a Bachelor of Business Administration (BBA) degree with a focus on Accounting and Finance. Shelby also pursued a minor in Economics during their time at the university. Additionally, in June 2019, they acquired an American Red Cross Lifeguard Certificate with additional specialties from the American Red Cross.

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