Matthew Ernesto

Matthew Ernesto has a diverse work experience spanning various industries and roles. Matthew currently holds the position of Director of Customer Success at Quorum since December 2021. Prior to this, they worked at Phone2Action, starting as a Customer Success Manager from September 2019 to January 2021, and then promoted to Senior Customer Success Manager from January to December 2021.

Before their role at Phone2Action, Matthew served as the Data and Technology Director at the Delaware Democratic Party from August 2018 to February 2019. Matthew also gained experience as a Field Organizer for the Dan Helmer for Congress Campaign in the Virginia 10th Congressional District from April to July 2018.

Matthew's earlier work experiences include roles at Dogfish Head, where they worked as an Off-Centered Sales Representative from March 2017 to April 2018, and as a VIP Ambassador from May 2015 to March 2017. Matthew also worked as a Consultant at Booz Allen Hamilton from September 2014 to May 2015, with responsibilities in project coordination and budget analytics for the Department of Homeland Security.

Additionally, Matthew worked as an Off-Centered Tour Guide at Dogfish Head Craft Brewery in 2014 and as a Teaching Assistant for The Thomas Jefferson Graduate Program for Public Policy at the College of William and Mary from January 2013 to May 2014. Matthew also gained experience as an Undergraduate Research Partner and Senior Researcher during their time at the College of William and Mary, where they conducted research on nutritional knowledge and education for incarcerated pregnant women.

Matthew's earlier experiences include a legislative internship for Senator Creigh Deeds at the Virginia General Assembly in early 2013, and an internship at Politifact in 2011, where they were responsible for fact-checking and managing a database of false statements.

Overall, Matthew Ernesto has a strong background in customer success, data and technology, political campaigns, sales, research, and policy analysis.

Matthew Ernesto completed their Bachelor of Arts (BA) in Public Policy from William & Mary from 2010 to 2014. Prior to that, they attended Yorktown High School from 2006 to 2010. In addition to their formal education, Matthew obtained certification in Protecting Human Research Participants from the National Institutes of Health in August 2012.