Harshita Bhargava

Harshita Bhargava is a Customer Experience Designer at Qure.ai since November 2022, focusing on designing B2B onboarding journeys and analyzing support ticket data to enhance customer experience. In this role, Harshita creates brand-aligned training materials and develops chatbot conversation flows to improve support efficiency. Previously, as a Brand Designer at Empirici Designs from September 2021 to November 2022, Harshita designed brand identities, packaging, and websites for various clients. Additionally, experience as a Design Consultant at KHPT included creating educational solutions for tuberculosis patients. A Master's degree in Visual Communication was obtained from Srishti Manipal Institute of Art, Design and Technology, complemented by a background in animation and education from Arena Animation and Awadh Girls Degree College.