Viral Kapadia has over 18 years of experience in finance and payroll management, currently serving as Sr. Manager - Pay & Bill at QX Finance & Accounting Services since July 2009. In this role, Viral is responsible for training and mentoring new associates, managing payroll and tax operations for UK Healthcare Recruitment clients, and implementing continuous process improvements to enhance efficiency and accuracy. Previous positions at QX included Manager and Assistant Manager, where responsibilities included overseeing payroll processes, ensuring tax compliance, and addressing employee payment concerns. Prior experience includes roles at HDFC Bank as an Administrative Officer and Mphasis as a Customer Care Executive, demonstrating a strong foundation in customer service and administrative tasks.
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