Thomas Grinnell has a diverse work experience. Thomas started in 2009 at Verizon as a Customer Service Representative and gradually progressed to a Senior Customer Service Representative and then to a Business Operations Coordinator. In this role, they supported business customers, assisted sales reps, and generated additional revenue. From 2015 to 2017, Thomas worked as a Support Coach/Trainer at Verizon, where they managed representatives, developed training programs, and created team building activities. In 2019, they joined R-Path Automation as an Operations Team Lead and later moved to Telogical Systems in the same role. In Telogical Systems, they also took on the position of Senior Competitive Analyst, conducting research, collaborating with departments, and analyzing competitor trends.
Thomas Grinnell's education history includes attending Trident Technical College from 2005 to 2007, where they studied Psychology. Prior to that, they were enrolled at the College of Charleston from 2003 to 2005, with a focus on Education.
In addition to their academic achievements, Thomas Grinnell has obtained various certifications. These include "Microsoft Power Automate Essential Training" and "Planning Your No-Code Website" from LinkedIn, obtained in January 2023. Thomas also acquired certifications such as "Learning Regular Expressions (2019)" in October 2022, "Conflict Resolution For Beginners," "Conflict Resolution Foundations," "How to Beat Burnout, Exhaustion, and Stress," "Nano Tips for Using Excel with Miss Excel," "Python Code Challenges," "Time Management: Working from Home," "Working with Difficult People," "Being Positive at Work," "Being an Effective Team Member," "Developing Your Emotional Intelligence," "Having Difficult Conversations," "Learning Python," and "Programming Foundations: Fundamentals" from LinkedIn in the months of January and February 2022. Furthermore, they obtained certifications in "Communicating with Confidence," "Communicating with Empathy," "Digital Body Language," and "Effective Listening" from LinkedIn in December 2021.
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