Krishna Rathore is an experienced professional with a strong background in intelligent automation and digital transformation, currently serving as Associate Director at R1 RCM since July 2022. In this role, Krishna has established and led multi-located cross-functional teams, implemented comprehensive SLA/OLA frameworks, and enhanced service delivery transparency. Previously, as DGM in the Digital Transformation Office at R1 RCM, Krishna built and managed a large team of analysts, driving significant advancements in bot management and production support. With a solid foundation in finance system automation at NatWest Group, Krishna led successful projects to automate financial processes, resulting in substantial cost savings. Prior roles include Principal Software Consultant at GENPACT and Senior Software Engineer at Infinite Computer Solutions, along with a diverse educational background including a Master of Computer Applications, an MBA in Operations, and a Strategic Leadership Development Programme at the Indian Institute of Management Bangalore.
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