Rachel LaFortune has extensive experience in revenue cycle operations, currently serving as the Director of Revenue Cycle Operations Site Lead at R1 RCM since August 2016, where previous roles include Operations Lead-Back End, PX Deployment Lead-DTO, Senior Operations Lead-Deployment Team, and Operations Supervisor. Prior to R1 RCM, Rachel LaFortune worked as an Operations Supervisor at Health Business Solutions from July 2014 to June 2016. Rachel LaFortune also served in the United States Air Force from 1987 to 1991 as a guidance and control system specialist, receiving an honorable discharge.