Daniela Reyes Rojas

Customer Operations Lead at R2 Capital

Daniela Reyes Rojas has over seven years of work experience. In 2021, they were a Customer Success Lead at R2. In 2020, they held the same position at WeWork, where they were responsible for Customer Relations Management, Team Building, and Net Promoter Score Management. In 2019, they were a Customer Success at REGUS - IWG plc. Offices | Coworking | Meeting Rooms., where they supported customers in their experience and requests and supported the customer service team and different support areas to solve customers requests and needs. In 2018, they were a Community & Guest Service Supervisor at Selina and a Guest Service Associate at Cosmos 100 Hotel & Centro de Convenciones. In 2016, they were a Lider de experiencia at Aurora Hostel, where they provided customer service at the front desk and managed cash. Finally, in 2014, they were a Productor ejecutivo y productor de campo at Surdico films, where they managed principal accounts, attended logistical requirements for recordings and advertising pieces, and coordinated the production team before, during, and after recordings.

Daniela Reyes Rojas obtained their Professional in Medios Audiovisuales degree from Politécnico Grancolombiano between 2010 and 2015, with an emphasis in Cinema - Producción. Daniela then attended ESDIART between 2015 and 2016 to obtain their Logística y Organización Integral de Eventos degree. In 2017, they completed their Especialista en Comunicación Organizacional degree from Pontificia Universidad Javeriana, with a focus on Comunicación Empresarial.

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Previous companies

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Timeline

  • Customer Operations Lead

    November, 2021 - present