Ahmed Zaki

Customer experience lead at Rabbit Mart

Ahmed Zaki has worked in various roles since 2011. Ahmed started as a Sales Representative at B&G in 2011, then moved to Teleperformance Egypt in 2017 where they worked as a Content Moderator, Customer Service Representative, and Travel Consultant. In 2017, they also worked as a Sales Representative at dejavu Egypt. In 2020, they became a Customer Support Team Lead and Customer Support Specialist at Odiggo, and in 2021 they became a Customer Experience Lead at Rabbit.

Ahmed Zaki obtained a Bachelor's degree in Business Administration and Management, English Section from Helwan University Cairo in 2018. In 2022, they obtained a certification in Managing a Customer Contact Center from LinkedIn.

Links

Previous companies

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Timeline

  • Customer experience lead

    September, 2021 - present