Brenda Sierra

Brenda Sierra is a Senior Product Manager at Rackspace Technology, where responsibilities include IT Product Management for ticketing applications and fostering strategic relationships with senior leadership. Prior experience includes a role as Senior Business Process Analyst at NTT DATA Services, focusing on process improvement and Agile development within ServiceNow. Brenda has also served as Service Account Manager at Dell, overseeing ITIL-based service support, and held multiple positions at Hewlett-Packard, including Project Manager and Design and Requirements Lead, focusing on system implementation and high-level support. Brenda holds a degree in Organizational Processes Engineering from Universidad TEC Milenio.