Jody De Smet is a seasoned professional in business optimization and operations management, currently serving as Manager of Business Optimization at Radial Inc. since October 2023. Previously, Jody held the position of Commercial Operations Project Manager at bpost from August 2020 to November 2023. Jody's experience at Brussels Airlines spanned four roles: Lounges Manager, responsible for managing the operational aspects and budgeting of business lounges; Account Manager, focused on contract negotiation and account growth; Process Development Manager, dedicated to aligning processes between national and global teams; and Project Manager/Management Trainee, overseeing various operational and digital initiatives. Earlier roles included an internship as Innovation Consultant at Recticel and a Junior Finance Analyst Intern at Figurad Bedrijsrevisoren. Jody holds educational qualifications from Vlerick Business School and Ghent University.
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