Radisson Hospitality
Carmen Durbán Reyes is an experienced professional in the hospitality and marketing sectors, currently serving as Associate Director of Guest Experience at Radisson Hotel Group since March 2021. Prior roles include Senior Manager and Manager of Rewards Brand Experience and Quality at Radisson Hotel Group, and Experience, Product Design, and Innovation Executive in Marketing at NH Hotel Group, where Carmen designed brand promises and implemented strategic, revenue-driven projects. Previous experiences encompass positions in trade marketing at Porsche Ibérica and various marketing roles at Federica & Co and SOLOiO, with responsibilities in web content, CRM management, and customer experience. Carmen holds a Master's degree in Marketing Management from ESIC Business & Marketing School and a Bachelor's degree in Advertising and Public Relations from Universidad Complutense de Madrid.
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Radisson Hospitality
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Radisson Hospitality AB's debut - The Royal Copenhagen in Denmark, created together with the legendary Arne Jacobsen, was hailed as the world’s first designer hotel. This auspicious start marked the beginning of a collection of landmark properties and innovative designs that would define Radisson Hospitality AB with its dynamic portfolio of brands and hotels.