Lena Gicquel

Lena Gicquel currently serves as the Head of Customer Success, Training & Quality at Radisson Hotel Group since January 2020, after holding the position of M&E Manager for the EMEA region. Prior experience includes working as an Events Coordinator at AIJA from April to December 2019 and various roles at Radisson Blu Royal Hotel, Brussels, where responsibilities involved managing group requests, event coordination, revenue analysis, and training staff. Additional roles include Meetings & Events Sales Supervisor at Radisson RED and internships at Sofitel Luxury Hotels and Warwick International Hotels. Lena Gicquel holds Master's degrees in Sport, Leisure and Tourism Management and Management from ESC Rennes School of Business and has international education experience from Donghua University.