Sahil Sharma

Sahil Sharma is an experienced Operations Manager at Radius Global Solutions LLC since June 2013, specializing in call center operational strategies, performance reviews, capacity planning, and technology evaluation. Responsibilities include developing call center systems and implementing user acceptance tests. Previously held roles as Assistant Manager and Team Leader involved organizing operations, supervising staff, managing budgets, and fostering client communication. Prior experience at Tech Mahindra Business Services as a Team Leader focused on team management, service level achievement, and customer experience enhancement. Sahil Sharma is an alumnus of DY Patil University.