Customer Support Team
About
The Customer Support Team at Radix is dedicated to ensuring an exceptional experience for clients using the market survey platform. They provide assistance with onboarding new users, resolving inquiries, and offering technical support, while continually gathering feedback to enhance the platform's functionality. By fostering strong relationships and addressing client needs, the team plays a crucial role in maximizing customer satisfaction and retention.
Team members
Albulena Hoti
Client Support Specialist
Almira Zenelaj
Customer Support Specialist
Diedon Ymeri
Onboarding Specialist
Edonis Th.
Client Specialist
Elona Musa
Senior Onboarding Specialist
Lisiana Hoxha
Client Onbording Specialist
Pranvera Magashi
Lead Onboarding Specialist
Pranvere Sadiku
Customer Support Specialist
Tringa Kastrati
Senior Support Manager