Egidio Fortuna

Egidio Fortuna is an experienced professional with a diverse background in customer service and IT management. As the Founder and CEO of Pala IT since March 2021, Egidio has demonstrated leadership and innovation. Concurrently serving as a Systems Administrator at RafterOne since September 2022, Egidio has previously held various roles at Envase Technologies, including Level 1 Customer Service Manager and Senior Specialist in Customer Support and IT. Prior to this, significant experience was gained at Tailwind Transportation Software Ltd. in customer success and IT coordination roles. Earlier career highlights include positions as Dispatch Coordinator at Brewers Distributors Ltd. and Dispatcher at ContainerWorld Forwarding Services Inc., along with a foundation in technical support as a Computer Field Technician at PeopleToGo.