The Rail Delivery Group (RDG) brings together passenger and freight operators, Network Rail and HS2 to build a better railway, connecting the country and delivering more reliable services for customers.

Investing for the long-term, we are working together to make journeys better and local economies stronger, giving communities the right to new economic opportunities, now and for generations to come.

Note: On 24 October 2016, the Association of Train Operating Companies (ATOC) and the Rail Delivery Group adopted the single name of Rail Delivery Group. Find out more at http://www.raildeliverygroup.com/media-centre/press-releases/2016/469771023-2016-10-21.html

Freight

Rail

Transportation

Rail Delivery Group

Jacqueline Starr

Rachel Bartholomeusz

John Backway

Paul Bowden

Alan Cain

Susan Alake

Richard Evans

Craig Lockley

Peter Scranney

Barbara Yussuf

Michael Moruzzi

Kelvin Priddle

Josh Coe

Tennessee Airdrie

Cheryl Green

The Customer Support team at Rail Delivery Group is dedicated to providing exceptional service to passengers and freight operators. This team handles inquiries and complaints, offers technical support for Microsoft 365 and IT-related issues, and ensures that customers have a seamless and satisfactory experience with the railway services. Through their efforts, they contribute to improving journey reliability and customer satisfaction.

Customer Support

Management Team

Communications and Marketing Team

Service Management Team

Customer Support

About

Team members

Other teams at Rail Delivery Group

Management Team

Communications and Marketing Team

Service Management Team