User Experience and Support
About
The User Experience and Support team at Railinc Corp. is dedicated to enhancing the usability and accessibility of the company’s software and IT products for freight rail stakeholders. This team focuses on creating clear documentation, providing expert support, and leveraging GIS technology to improve user interaction and satisfaction. By collaborating closely with customers, they ensure that the products effectively meet user needs and contribute to safe and efficient rail operations.
Team members
Akhilesh Khopkar
GIS Analyst
Brian Wolstenholme
Quality Assurance Analyst
Cary Murphrey
Technical Writer
Daniel Salazar
GIS Web Developer
Jackson Duckworth
Product Support Specialist
James Altizer
Senior GIS Specialist
Jeremiah Smith
User Experience Lead
Jeremy Caldwell
GIS Data Engineer
Nathan Buntoum
Product Support Specialist