Anantha Ramakrishna

Anantha RamaKrishna has a wealth of experience in the field of customer service and contact center management. With roles ranging from Assistant Manager to Contact Center Manager, Anantha has led teams in various healthcare organizations like Rainbow Children's Hospitals and Gleneagles Global Hospitals. Anantha is skilled in establishing SLAs, automating processes, managing KPIs, and enhancing customer experience. Additionally, Anantha has experience in facilitating trainings, conducting performance reviews, and implementing process improvements. With a Bachelor's degree from Osmania University, Anantha is a dedicated professional committed to driving success in contact center operations.