Hong Zhen Lim

Hong Zhen Lim is a seasoned professional with extensive experience in content operations management at Rakuten Viki since November 2014. In the role of Content Operations Manager, Hong Zhen Lim leads a team responsible for managing all Chinese language content, coordinating cross-functional projects, and collaborating with major content providers like Tencent, iQiyi, and Youku. Previous roles at Rakuten Viki include Senior Specialist and Specialist in Content Operations, as well as Content Marketing Manager, where Hong Zhen Lim developed marketing strategies, oversaw content onboarding, and managed metadata accuracy. Prior experience includes a position as a Customer Care Consultant at StarHub. Hong Zhen Lim holds a Bachelor of Arts in Linguistics & Multilingual Studies from Nanyang Technological University Singapore and has participated in the International Summer Institute at Seoul National University.