Senior Customer Success Manager

Senior Customer Success Manager

Location - Southwark, London Office (minimum 4 days a week office-based)

Flexible salary

RAMP Global is going through a period of exponential growth and as such we are recruiting a Senior Customer Success Manager to join the team. You will be joining a thriving SaaS business during an exciting period of expansion and will become an essential part of our next stage of evolution and success!

If you are an experienced Senior Customer Success Manager and are interested in this opportunity, please APPLY now.

Overview

RAMP Global is an HR technology solution that simplifies the sourcing, engagement, and management of staffing agencies for employers all over the world. Providing access to over 23,000 suppliers in 50+ countries we have so far had £1 billion’s worth of recruitment fees posted onto the platform.

Based in our central London office and working closely with the Chief Commercial Officer, you will be a key player in the business, leading a team of 5 (and growing) Account Managers to drive the fulfilment of jobs across all key accounts – these accounts include blue-chip global enterprises.

Through significant development of our RAMP Global platform, we are now able to start transitioning from a reactive processing team to a high-performing, consultative customer success team, providing our clients with a wealth of data to optimise and support their hiring through agencies. The Head of Customer Success will be responsible for spearheading this transition- and driving the growth and success of our existing accounts.

This role offers the right individual a fantastic opportunity to be part of our fast-moving global business as we move into the next exciting stage of our journey. We already have an amazing team and are excited about bringing a new member on board. If you are hardworking, sociable and looking for a new challenge in a fast-moving, high-growth technology business, then get in touch!