Carolina Ferreira is an accomplished professional with diverse experience in customer success and sales roles. Currently serving as a Customer Success Implementation specialist at Ramper since February 2023, Carolina has previously worked as a Sales Executive at CAP Platform Brasil from August to October 2022 and held multiple positions at holmes, including Customer Success Executive, Senior Sales Account Executive - Pós Vendas, and Inside Sales Representative from April 2020 to June 2022. Earlier experience includes a role as a Sales Development Representative (SDR) at Mkt Virtual from January 2019 to April 2020, and an internship focused on new business at Summer Comunicação in 2018. Carolina holds a Bachelor's degree in Social Communication with a specialization in Advertising and Propaganda, Marketing, and Advertising from ESAMC (2016 - 2021) and a Technical degree in Information Technology from Etec Doutora Ruth Cardoso (2015 - 2016).