Rancilio Group
Fabio De Luca is a Customer Support Manager at Rancilio Group since January 2012, responsible for assisting customers, providing technical training, drafting technical documentation, analyzing market issues, and managing service for key accounts. Previously, Fabio held roles as a Quality Control Operator and Production Worker within the same company, focusing on quality control processes and the assembly of coffee machines. A brief internship at Roveda Assicurazioni intermediari indipendenti involved data archiving and inputting client information. Fabio holds a Diploma di ragioniere perito commerciale e programmatore from Istituto Superiore Carlo Dell'Acqua, awarded in 2011.
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Rancilio Group
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We are committed to design, manufacture and distribute professional coffee machines with a defined attitude towards technological innovation and coffee culture. Our success has always been based on long-term thinking and responsible action. For us sustainability involves each and every part of our business worldwide. As a cornerstone of our vision, it will be a crucial factor in the process as we define a new development model capable of balancing economic, financial, environmental and social interests. Join us and you’ll be surrounded by inspiring leaders and supportive peers. Among them, you’ll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we’ll work to help you become a better you. Our product range includes the traditional Rancilio espresso machines, the Egro fully automatic coffee machines, a “Home Line” and coffee grinders. We are part of Ali Group, one of the largest global leaders in the foodservice equipment industry. We manufacture and sell more than 40.000 professional coffee machines every year in over 115 countries worldwide through the Italian headquarter, 7 branches, 2 R&D centers, and a global sales and service network