Jocelyn Antoine is an experienced professional in the field of human resources and process management, currently serving as Process Manager at Randstad France since March 2022. In this role, Jocelyn defines processes, action plans, and implementation methods for agency services at client sites, ensuring customer satisfaction through local team management, KPI tracking, and HR project oversight. Prior to this, Jocelyn held the position of Senior Account Manager at Randstad Inhouse from June 2013 to February 2022, managing temporary staffing agencies on client sites with a focus on various high-profile clients such as Iveco France and Danone. Jocelyn's career began in recruitment with positions at Kerr Recruitment and the Adecco Group, alongside an academic background that includes a Master's degree in Management and Human Resources from IFAG Lyon and various other qualifications in organizational management and sales techniques.
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