Sylvia Chow

Senior Manager, Customer Support at Rapid Robotics

Sylvia Chow has a long and varied work history. In 1999, they were an Undergraduate Researcher and Lab Assistant at the University of Illinois at Urbana-Champaign, where they created and implemented a system using Microsoft Access to track chemical inventory and retrieved and uploaded research publications into Endnote. In 2000, they were a Research Associate/Lab Manager at UCSF, where they performed duties as lab operations manager to ensure maintenance of lab and compliance with all regulations including administrative tasks and purchasing. In 2004, they were a Research Associate at Chiron. In 2005, they were a Research Scientist at Bionovo, where they worked cross functionally with various team members to help identify and research selective estrogen receptor modulators, created SOPs to ensure adherence to FDA requirements, and validated materials for use in clinical trials. In 2012, they were a Marketing Operations and Communications, Retention Marketing, and Client Services Contractor at Intuit Demandforce. In 2015, they were a Manager - Customer Success and Fleet Operations Assistant at Skycatch. Finally, in 2022, they are a Senior Manager, Customer Support at Rapid Robotics, Inc.

Sylvia Chow obtained a Bachelor of Science degree in Microbiology, General from the University of Illinois Urbana-Champaign.

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Timeline

  • Senior Manager, Customer Support

    May, 2022 - present

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