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Fatima Wheeler

Customer Success Manager at Rapid7

Fatima Wheeler has a diverse work experience spanning over several years. Fatima started their career as an Assistant Manager at Pacific Sunwear in 2011. In 2016, Fatima joined Year Up as a Student and later transitioned to LogMeIn, where they held various roles including User Customer Representative, Renewal Representative, and Account Manager.

In 2019, Fatima joined SmartBear as an Account Executive and subsequently took on the role of UI Functional Testing Account Manager. Their final role at SmartBear was as a Majors UI Functional Testing Account Executive.

Most recently, in 2022, Fatima began working as a Customer Success Manager at Rapid7. Throughout their career, Fatima has gained experience in account management, customer success, and sales.

Fatima Wheeler began their education at East Boston High School, where they completed their studies from 2007 to 2010. Fatima then pursued higher education at Southern New Hampshire University, where they obtained an Associate of Arts (A.A.) degree in Business Administration and Management, General, from 2016 to 2019. In 2016, Fatima also attended Year Up, completing a program in Sales/Customer Service.

Aside from their formal education, Fatima has obtained several certifications related to Salesforce through Salesforce Trailhead. These certifications include the Accounts & Contacts Badge, CRM Basics Badge, Salesforce Ohana Culture, Salesforce Platform Basics Badge, Service Cloud Basics Badge, Wave Analytics Basics Badge, Wave Desktop Exploration Badge, and Wave Mobile Exploration Badge. The specific date of completion for these certifications is unavailable.

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