Ivan Quintanilla

Ivan Quintanilla currently serves as the Lead Technical Account Engineer at Rapid7, a position held since July 2015, where responsibilities include collaborating with the Technical Account Manager team and customers to resolve technical support issues. Prior to this, Ivan held various roles at Rapid7, including Senior Technical Account Engineer, Technical Account Engineer, and Frontline Support Engineer, focusing on managing technical relationships and enhancing security data and analytics solutions for enterprise customers. Earlier in the career at Dex Media, Ivan worked in Digital Fulfillment from July 2003 to May 2015, overseeing vendor management and escalations, necessitating an in-depth understanding of internal and vendor systems.