Stephen Hynes

Senior Director - International Support, Onboarding & Deployment at Rapid7

Stephen Hynes has a diverse work experience spanning several companies and roles. Stephen began their career in 2008 as a Mobile Caterer at Carton House Golf Club. In 2010, they became an Intern Developer at FINEOS where they worked on XML files, BIRT reports, JIRA, and managing a video repository and associated wiki. In 2012, they interned as a Developer at Information Mosaic, where they created a reporting tool application using Java and a NoSQL MongoDB database. Stephen then joined Logentries | Log Management & Real-time Analytics in 2013 as a Software Engineer and later became the Technical Support Team Lead in 2014. In 2015, they joined Rapid7 as the Senior Technical Support Manager and currently holds the position of Director Technical Support.

Stephen Hynes attended Dublin City University from 2010 to 2013, where they focused on Computer Applications. After completing their education at Dublin City University, there is no available information regarding any further degree or field of study. Additionally, in June 2019, Stephen obtained a certification titled "Transitioning from Manager to Leader" from LinkedIn.

Links

Timeline

  • Senior Director - International Support, Onboarding & Deployment

    September 1, 2023 - present

  • Director Technical Support

    January, 2021

  • Senior Technical Support Manager

    October, 2015

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