Steve Danilov has a wealth of experience in the field of information technology and customer success. Steve currently works at Rapid7 as a Strategic Customer Success Manager, leveraging their expertise to ensure the success of key customers. Prior to this role, they served as a Senior Enterprise Customer Success Manager at Cybereason, where they provided valuable guidance to enterprise clients.
Steve's career also includes roles at CyberArk as an Enterprise Customer Success Manager, where they acted as a strategic advisor to Fortune 500 accounts, offering security advice and expanding the business with various solutions. Steve was a direct contact for all customers in the Southwest region.
Before joining CyberArk, Steve worked as a Senior Systems Administrator at Distribution Now, specializing in securing the environment and software distribution. Steve was responsible for patching, antivirus administration, and deployment.
Additionally, Steve served as a Senior Systems Administrator at National Oilwell Varco and Enerflex Ltd., where they focused on endpoint security, software deployment, and image development. Steve also worked as a Senior Systems Analyst at Exterran and Texas Children's Hospital, gaining expertise in technical analysis and support.
Furthermore, Steve contributed as a Migration Team Lead at Reliant Energy and a Desktop Manager/Level III Support at El Paso Global Networks.
Throughout their career, Steve has consistently demonstrated their abilities in customer success management, cybersecurity, systems administration, and technical analysis.
Steve Danilov graduated from Texas A&M University with a Bachelor's degree in Economics in 1994. In addition, they obtained two certifications: ITIL (2012) Foundation Certified in May 2012 and Microsoft Certified Technology Specialist (MCTS) in System Center Configuration Manager 2007. No specific institution or dates are provided for the certifications.
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