Carolyn W.

Carolyn W. is a seasoned professional with extensive experience in technical operations and customer support. Currently serving as Senior Manager at MachineQ, a Comcast Company, since June 2021, Carolyn leads a global team in various operational areas and acts as a primary liaison for key clients. Previously, as a Senior Implementation Analyst at Cvent from February 2018 to May 2021, Carolyn managed technical projects for enterprise clients, achieving a 97% satisfaction rating and significantly contributing to the sale of professional services. Carolyn holds a Bachelor of Arts degree in Communication from Penn State University and has been recognized with several awards for excellence in client services, as well as participation in multiple speaking engagements.