RapidWorks
Jim Hammel has extensive experience in various roles related to customer services and support. Jim began their career as a Network Administrator at Mailcoups, INC. before moving on to roles such as IT Administrator at WordWave and Director of Support Services at Vela Systems. Jim then served as Product Support Manager at Autodesk before transitioning to VP roles at Sample6 and Building Engines, Inc. Currently, Jim holds the position of Chief Customer Officer at RapidWorks. Hammel's career has been focused on managing and delivering technical support to customers in various industries. Jim obtained their Bachelor's degree in Computer Science from Siena College.
RapidWorks
RapidWorks (formerly Rapid Applications Group) is the leader in software solutions for the heavy construction equipment services industry with hundreds of customers across North America, Europe, and Australia. Rapid ERP, Telematics GPS, and the Rapid On-the-Go mobile apps are the most widely used and trusted software products in the industry, enabling companies to dispatch and manage the complex requirements for construction work involving concrete pumping, hydrovac excavation, crane services dispatch, and other types of heavy construction jobs.