Alessandra Cocucci

Alessandra Cocucci has a strong background in customer service and hospitality, with experience as a Guest Service Team Leader at Rapport Guest Services, Guest Service Manager at Radisson Blu, and as a Cabin Crew member at Ryanair. With a Master's Degree in Foreign Languages and Literatures, Alessandra also has experience in managing teams, organizing events, handling bookings, and ensuring high standards of customer service. Alessandra has proven abilities in managing operations, recruiting and training staff, and resolving customer complaints.