Gaurav Lal

Gaurav Lal has a diverse work experience spanning over several companies. Gaurav is currently working as the Senior Vice President of Product Design at RateGain, where they lead product revamps and ensures revenue managers in the travel and hospitality industry can make informed decisions. Prior to this, Gaurav worked at Fidelity International as the Associate Director and Head of Digital Experience in India, where they established a data-driven design culture and provided high-quality delivery for global product teams. Before that, they held various roles at Accenture, where they provided UX strategy to clients such as SBI, Cisco, and Apple, and at Human Factors International, where they consulted with clients across the globe to provide strategic UX design solutions. Gaurav also has experience in UI design, working as a UI Team Lead at Quark Software Inc., and as a Sr. UX Designer at Aithent. Gaurav began their career as a Web Designer at Dreamtech Press.

Gaurav Lal obtained an MBA in Advertising from the National Institute of Advertising from 1998 to 2000. Prior to that, they received a Bachelor's degree in Entrepreneurial and Small Business Operations from Delhi University from 1995 to 1998. Gaurav also completed high school at Wilsonia College with a degree in Commerce. In terms of additional certifications, they obtained a certification in Web Design, Content, and Creativity from Gloden Web Awards in 2002. Gaurav also obtained a certification in Business Intelligence for Consultants from LinkedIn in 2020, and a certification as a Usability Analyst from Human Factors International.