Juan Sebastian Moreno

Juan Sebastian Moreno currently serves as the Customer Service Manager at RATIONAL AG, where responsibilities include developing cross-functional relationships, managing order-to-cash KPIs, ensuring accurate processing of quotes and orders, and handling customer complaints. Under Juan Sebastian's leadership, order-to-cash KPIs experienced a 30% improvement in 2023. Previous experience includes working as a German Consultant at OfficePartners360, a Procurement Analyst at MELTEC COMUNICACIONES S.A, and a Logistics Intern at Claro Colombia. Juan Sebastian is pursuing a degree in International Management at Fundación Universitaria CEIPA and holds a degree from Karlsruhe University of Applied Sciences.