Maria Fernanda Guzmán S

Maria Fernanda Guzmán S has extensive experience in key account management and business development, currently serving as a Key Account Manager at RATIONAL AG since January 2023. Prior to this role, Maria Fernanda worked at Sodexo for nearly 14 years, where positions included Business Development Manager and Senior Customer Service Executive, focusing on client retention strategies across Latin America. Additional roles at Sodexo encompassed Client Relation Executive and Loyalty Clients Analyst, with responsibilities in program development and customer satisfaction analysis. Earlier in their career, Maria Fernanda worked as a Customer Service Analyst at KPMG, evaluating and reporting on client satisfaction to support retention strategies. Educational qualifications include a Strategic Management degree and a Bachelor's in Social Communication and Journalism, both from Universidad de La Sabana.