Brooke Simmons

Brooke Simmons has extensive experience in customer success and consulting roles. Brooke is currently the VP of Customer Success at Rattle, where they started in June 2023. Prior to this, they were an Advisor at Syncly AI starting in March 2023. Brooke also founded and served as the CEO of Brooke Simmons Consulting, helping early-stage companies build and grow sustainable customer success programs. In addition, they worked as a Partner at Catalyst Software and a Limited Partner at GTMfund, both starting in January 2023. In 2020, they joined the Customer Experience Advisory Board at UC Irvine. Before that, they were the VP of Customer Success at Spekit from January 2022 to January 2023 and the Senior Director of Customer Success at Emotive from July 2021 to January 2022. Brooke also held various customer success roles at Outreach from January 2016 to July 2021, including Senior Director of Value Consulting and Director of Customer Success. Earlier in their career, they worked as the Senior Manager of Customer Success at OpenGov Inc. from January 2014 to January 2016. In these roles, they focused on defining the customer experience, creating onboarding and retention strategies, and leading teams of CSMs and consultants.

Brooke Simmons's education history includes a Bachelor of Arts (B.A.) degree in Business Administration and Management, General from the University of California, Berkeley, Haas School of Business. Brooke also holds a Bachelor of Science (B.S.) degree in Psychology from the University of California, Berkeley. The specific start and end dates for these degrees are not provided.