Dennis M. is a hospitality professional with experience in both food service and management roles. Currently serving as a Room Service Server at Four Seasons Hotels and Resorts since May 2022, Dennis M. specializes in resolving guest and employee complaints to ensure customer satisfaction and has prepared special services for guests. Prior experience includes working as a Restaurant Cashier and in training as a Food and Beverage Supervisor at Sportmans Arms Hotel from October 2019 to September 2021, where responsibilities involved staff supervision, inventory management, and customer service coordination. Educational achievements include a Bachelor of Science in Hospitality Management from Kenya Methodist University and a Diploma in Tourism and Hospitality Management from Chuka University, along with a Certificate in the same field from Chuka University.
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