Mary Prabhu

Vice President, Service Delivery at RAY · ALLEN, Inc.

Mary Prabhu has a diverse work experience spanning multiple roles and industries. Mary currently holds the position of Vice President, Service Delivery at RAY · ALLEN INC., a role they have held since August 2021. Prior to this, they served as a Senior Director of Customer Success from January 2018 to August 2021, Director of Customer Success from June 2016 to January 2018, and Team Lead of Customer Success from March 2015 to June 2016. Mary'searlier experience includes working as an Account Executive from November 2011 to March 2015 at the same company.

Before joining RAY · ALLEN INC., Mary worked at PepsiCo as a Financial Analyst from November 2010 to June 2011. In this role, they were responsible for analyzing customer invoices, creating Excel documents to compare price deductions, maintaining account balances, working with various customer accounts, utilizing pivot tables for pricing variances, researching advertisements for trade promotions, and collaborating with account managers to resolve chargebacks.

Mary's first job was at MB Financial Bank, where they worked as a Customer Service Representative from July 2010 to October 2010.

Overall, Mary Prabhu has gained extensive experience in customer success, service delivery, financial analysis, and customer service throughout their career.

Mary Prabhu completed their Bachelor of Arts degree in Economics from the University of Illinois at from 2005 to 2009.

Links

Previous companies

PepsiCo logo
MB Financial Bank logo

Timeline

  • Vice President, Service Delivery

    August, 2021 - present

  • Senior Director, Customer Success

    January, 2018

  • Director, Customer Success

    June, 2016

  • Team Lead, Customer Success

    March, 2015

  • Account Executive

    November, 2011