Mohamed Karim

Operations Call Center Manager at Raya CX

Mohamed Karim is an experienced Operations Call Center Manager with a background in overseeing the smooth delivery of services to customers, handling complaints and inquiries. Mohamed has also held various managerial roles in customer support, operations, and team leadership in companies such as Raya CX, Andalusia Group for Medical Services, elmenus, and Raya Contact Center. With a degree in Accounting from Helwan University Cairo, Mohamed has demonstrated a strong track record in setting and meeting performance targets, managing operations, and providing leadership to diverse teams.

Links

Previous companies

elmenus logo
ETISAL International Group logo

Timeline

  • Operations Call Center Manager

    July, 2022 - present

  • Service Delivery Manager

    August, 2021

  • Operations Account Manager

    July, 2020

  • Operations Account Manager-etisalat UAE (non-voice:email And Chat)

    March, 2017

  • Operations Account Manager-etisalat UAE (smart Phones And Mobile Services)

    July, 2014

  • Operation Team Leader-etisalat Uae(directory Query Services)

    July, 2011

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