Vilen Gabrielyan

Vilen Gabrielyan has over 9 years of experience in the hospitality industry. In 2013, they started as Director of Front Office at Sir Francis Drake, A Kimpton Hotel. Vilen then moved to Serrano Hotel - A Kimpton Hotel in 2012, where they were Assistant Front Office Manager. In 2016, they became Director of Operations, Front Of House at Hotel Zetta San Francisco. In 2018, they were Director of Housekeeping / Director of Front Office at Park Central Hotel San Francisco. In 2019, they were Director of Rooms at Virgin Hotels. In 2020, they were Customer Success / Operations / Market Launch at OXO. Currently, they are Customer Success Manager - Mid Market & Enterprise at Raydiant - Experience Platform, where they initiated and led customer activation campaign and identified and addressed top reasons for customer inactivation. Vilen also built and maintained user churn dashboard.

Vilen Gabrielyan attended Lowell High School from 1998 to 2002. Vilen then went on to the University of San Francisco, where they earned a Bachelor of Business Administration (B.B.A.) in Marketing from 2002 to 2005. Vilen then attended San Francisco State University, Lam Family College of Business, where they earned a BA in Marketing from 2006 to 2009.