Kamran Zaki

Kamran Zaki is an experienced IT and Digital professional with a diverse background in various managerial roles across leading organizations. Currently serving as the IT&D Senior Product Line Manager for Consumer Engagement at Reckitt since September 2015, Kamran specializes in Social Engagement, CRM, Contact Centre AI, and Conversational AI. Previous roles at Reckitt include Senior Product Line Manager for Service & Aftercare, focusing on marketing and eCommerce, and Senior IT Manager, where responsibilities included developing IT capabilities to enhance trade channels. Prior experience includes significant positions at Mazik Global, where Kamran led the ERP consulting practice in South Africa, and roles at BearingPoint/Mazars in Pakistan and GfK Etilize, where project management and business analysis were key functions. Kamran holds a Master's degree in Information Systems Management from Brunel University London and a Bachelor's degree in Computer Engineering from Sir Syed University.