Susy William

Susy William is a seasoned professional with extensive experience in quality management across various sectors. Currently serving as the Global Quality Manager at Our Daily Bread Ministries since May 2022, Susy oversees global quality initiatives aimed at enhancing user experience and accessibility of biblical content. Prior to this role, Susy held leadership positions at Concentrix as a Global Testing Leader and manager, where responsibilities included managing a team of quality analysts to ensure timely deliverables. Additional experience includes serving as Director at DheeYantra Research Labs, focusing on AI-based conversational agents, and a Quality Manager at IP Soft India Pvt. Ltd, where significant contributions included addressing customer latency complaints. Susy's career began as an Executive team member and Quality Manager at Poornam Info Vision, fostering company culture and management. Susy holds an Executive MBA from the Indian Institute of Management Bangalore and a Bachelor of Technology in Electronics Engineering from the College of Engineering, Chengannur.