Fiona Joyce

Fiona Joyce is an experienced professional in sales enablement and Salesforce management, currently serving as Associate Director of Sales Enablement at RBC Wealth Management since May 2021. Previous roles include Salesforce Platform Manager at CBRE and Salesforce Project Manager at Rubicon Commercial, where expertise in user training, CRM feedback, and process improvement was demonstrated. A strong background includes leadership positions such as Vice President of Sales Enablement at Legg Mason and Franklin Templeton Investments, and client training roles at Reuters and BMJ Publishing Group. Academic credentials include a BA in German with Dutch from The University of Sheffield and specialized training through Total Success Training.