Joanna Walaszczyk has extensive experience in management and project delivery, currently serving as Deployment Manager and Scrum Master at RBS International since April 2021. Prior roles at NatWest Group included Scrum Master, Lead Project Analyst, and PMO Analyst, focusing on project management methodologies (P3M and Agile), stakeholder engagement, and governance compliance. Joanna has a robust foundation in customer service as demonstrated during positions as a Customer Service Administrator and Bacs Consultant. Academic achievements include a Bachelor's degree in Business Management from Edinburgh Napier University and a Foundation degree in Leadership and Management from West Lothian College.
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