Luiza Kolanscki

Luiza Kolanscki is a Senior Customer Success professional specializing in top key accounts, currently at RD Station since May 2023. Previously, Luiza served as Customer Success Team Manager for LATAM at Rock Content, managing a team focused on large accounts, including leadership development and the implementation of internal processes aimed at improving customer success. Luiza's extensive background includes roles as Account Manager and Customer Success Analyst, with experience in inbound marketing and project management for high-profile clients. Academic qualifications include a Bachelor's Degree in Advertising and a postgraduate specialization in Project Management. Luiza's expertise encompasses client relationship management, strategic planning, and performance analysis across various marketing channels.