Stefano Galasso

Stefano Galasso's work experience begins in 2013 when they worked as the Director of Communications for Advocates for Human Dignity. In this role, they were responsible for developing and leading strategic communication and outreach initiatives for the organization. Stefano successfully increased the organization's social media following by 30% and website traffic by 400%.

In 2015, Stefano joined the Humanitarian OpenStreetMap Team as a Mapper. Stefano'smain task was to help map the area affected by the earthquake in Nepal. Stefano contributed to improving geographical information for humanitarian emergencies.

From 2017 to 2020, Stefano worked at Booking.com as a Business Partner Specialist. Stefano identified, researched, and resolved various technical problems that business clients encountered. Stefano achieved consistently high client satisfaction ratings of 96% or higher and created marketing strategies using commercial insights.

Most recently, Stefano joined Reachdesk in 2021. Stefano started as a Technical Support Specialist and was later promoted to Senior Product Support Specialist. Stefano'srole involves providing support for the company's products.

Overall, Stefano Galasso has demonstrated their expertise in strategic communications, problem-solving, and technical support throughout their various roles.

Stefano Galasso holds a Master of Arts (MA) degree in International Liaison and Communication from the University of Westminster, which they obtained from 2012 to 2013. Stefano also possesses a BSc and MSc in Political Science, Laurea in Scienze Politiche, from Università degli Studi di Napoli Federico II. In addition, Stefano obtained a certification in Human Resource Management from City, University of London in 2014. Stefano furthered their education in digital marketing by completing the Squared Online program from 2015 to 2016. Stefano has obtained several additional certifications, including a Master Course in Tableau 10 & 2019 for Business Intelligence in 2019 from Udemy, a Complete SQL Bootcamp in 2019 from Udemy, a Diploma in Social Media Marketing & Online Reputation Management with Distinction in 2016 from Shaw Academy, a Diploma in Digital Marketing with Distinction in 2016 from Shaw Academy, a Squared Online certification in 2016 from Squared Online - a Google / HLC Partnership, and a Human Resource Management certification in 2014 from City University London.