Ryan Hebel

Ryan Hebel is a seasoned IT professional with extensive experience in technical support and network administration. Currently serving as a Senior Support Specialist at Reaching Across Illinois Library System (RAILS) since January 2014, Ryan previously held the position of Network Administrator at Shartega Systems, Inc. from January 2013 to January 2014. Prior roles include Support Specialist at T-Systems from December 2007 to October 2012, where responsibilities involved troubleshooting user issues via phone and email, and Support Specialist at Insight Global from June 2007 to December 2007. Ryan holds an Associate's degree in Applied Science from Moraine Valley Community College, awarded between 2003 and 2006.