Amanda Chavez

Amanda Chavez has a diverse range of work experience in various roles and positions. Amanda currently holds a role as a Board Member at George Mason University - Schar School of Policy and Government, where they have been working since 2020. In the same year, they also started working as the Vice President of Customer Experience at NuAxis Innovations.

Prior to these positions, Amanda worked at EthSynPro (ESP) from 2019 to 2020 as the Principal and Chief Design Officer. Here, they collaborated with Fortune 100 companies, universities, and non-profits to provide CX strategy, human-centered design communities of practice, Agile product development, and instructional design programs. Amanda was successful in creating products, services, and instructional design solutions that significantly contributed to a company's organic growth.

From 2014 to 2019, Amanda worked at Cognosante, where they held two distinct roles. Amanda started as the Vice President of Design, overseeing the design of the company's customer-facing solutions and running the innovation lab. Later, they became the Director of Learning and Development, where they led the company's first learning and development capability and conducted immersive design research for various learning programs.

Prior to Cognosante, Amanda worked at Booz Allen Hamilton from 2008 to 2014 as a Lead Associate in the fields of Instructional Systems Design and Customer Experience Design. Amanda played a key role in establishing the firm's Human-Centered Design (HCD) capability and provided creative direction for a mixed capability team.

Amanda's earlier work experience includes their role as an Undergraduate Education Advisor & School Partnership Coordinator at George Mason University, where they worked from 2005 to 2008.

Overall, Amanda Chavez has built a successful career focusing on customer experience, design, innovation, and learning and development, with notable contributions to various organizations.

Amanda Chavez has a diverse education history. Amanda completed a Service Design Program at Adaptive Path, though the start and end years are not specified. Additionally, they obtained a Certificate in Human Centered Design from the Austin Center for Design, which consisted of a 6-month program and 6 months of on-the-job implementation. Amanda also holds a Certificate in Kirkpatrick Level 4 Evaluation from Kirkpatrick. However, the specifics of the start and end years for these certifications are not provided. Lastly, Amanda has a Bachelor's degree in Sociology from McDaniel College and a Master of Public Administration (MPA) with a focus on Public Administration from George Mason University. The timeframes for both of these degrees are not mentioned.

In addition to their educational achievements, Amanda obtained a certification as a Prosci® Certified Change Practitioner from Prosci in January 2022.