Chelsea Reece

Director of Business Operations at ReadyAlert

Chelsea Reece has a diverse work experience spanning multiple industries. Chelsea currently holds the position of Director of Business Operations at BOLT ON TECHNOLOGY, where they identify opportunities to improve business operations and customer experience. Prior to this, they were the Director of Operations and Enablement at MyShopManager.com, responsible for leading a team and collaborating with the executive team on strategy and processes. Chelsea also served as a Senior Client Success Manager at Unanet CRM, managing top-tier client accounts and driving adoption and revenue growth. Other notable roles include Client Success Manager at Herrmann, Inside Sales Representative at SolarWinds, Account Manager at VividCortex, and Implementation Manager at CoConstruct. Chelsea's expertise includes account management, customer analysis, strategy development, project management, and team leadership. Chelsea has a proven track record of exceeding goals and driving success for their clients and organizations. Prior to their career in the tech industry, Chelsea worked at CustomInk as a Satisfaction Assurance Associate.

Chelsea Reece attended Piedmont Virginia Community College from 2011 to 2014, where they studied General Studies. In 2010, they briefly attended Longwood University, focusing on Music Performance, General. In terms of additional certifications, Chelsea obtained a Lean Six Sigma Green Belt Certification from SSCE in April 2022. Prior to that, in March 2022, they obtained the Lean Six Sigma White Belt Certified - v4.0 - Advanced from the Management & Strategy Institute. In September 2021, Chelsea achieved the PMC Level I certification from Pragmatic Institute, and in September 2020, they became a HBDI Certified Practitioner through Herrmann.

Links

Previous companies

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Timeline

  • Director of Business Operations

    May, 2023 - present