Shana Bonalos

Shana Bonalos is a Customer Success Manager at ReadyTech since June 2023, previously serving as a Customer Success Specialist at PageProof® from March 2019 to May 2023. Shana has extensive experience in client advocacy, product training, and support, successfully managing customer onboarding and engagement through customized training and strategic communication. Prior roles include Digital Account Manager at AllFamous Digital, where Shana was responsible for client project management and reporting, and Business Development Officer at TravelPeople Ltd Inc, focusing on brand marketing and client relations. Shana also has held positions at Hot Air Balloon Digital Group Inc. and WideOut Technology Services Incorporated, excelling in client services and campaign management, and possesses a Diploma in Applied Network and Cloud Technology from New Zealand Skills and Education College, alongside an MBA from De La Salle University.